Monetium Credit: SME Excellence Business Award & Top Business Service And Quality Award 2022/2023
Monetium Credit is composed of experienced credit consultants and management team, spearheaded by their chairman, Mr Daniel Koh, who stems from having over a decade of experience as a finance and licensed moneylender in the industry. Their strong work ethics and professionalism all play a vital role in our constant pursuit to be the leading moneylender in Singapore. They are a dedicated individual that provides their clients with unbiased, intelligent advice on their needs .Moreover,they are committed to educating the clients on ways to recover from their debts and live a debt-free life. Unlike banks who check the credit score and history thoroughly and are very strict on assessing the borrower’s credit, Monetium Credit will work for you to better your financial situations. You will able to get your loan approved within a short period of time, allowing them to provide support to people who are in need of cash urgently.
Monetium Credit’s culture is based on forging long-term collaborative relationships. Every step of the process is crafted with the client in mind and you can be assured that all your information are kept confidential and safe with them.
Mr Koh founded the company in 2009 during the golden era of the finance industry. Back then the finance industry is very small and not many people were able to come up with a retail format to monetise their business. Before starting Monetium Credit, Mr Koh worked as a financial broker for around 4 years.
While similar companies are still fairly traditional in terms of operations, being reliant of paper and human labour. Monetium Credit is already actively implementing technology to assist with their daily tasks, hence reducing their reliance on human labour. Mr Koh and his team tailors the terms of the loan to the customer’s best interest based on their personal or business income, making sure that it is fair and beneficial for them in the long run. Monetium Credit has also been hiring a team of financial experts to help customers with their needs, this is something other loan companies rarely commit to. Unlike other industries, the finance industry is more sensitive in a sense that some work has to be completed within the day in order to get approval from financial institutions such as banks.
Despite his success, Mr Koh has plans to bring the company to a higher level by franchising internationally and expanding their team of experts. He is well aware of the possible challenges he will face in other countries in terms of rules and regulations. With his years of expertise in the field and his team of experts in Monetium Credit, Mr Koh is confident that it will be a smooth transition. Apart from their own team of financial experts, there are also around 15 staffs working for the company. When dealing with underperforming staff Mr Koh will offer the guidance and send them to various courses to further enhanced their knowledge. There are also quarterly appraisal by the supervisors and management and those with good performance will be rewarded with monetary incentives.
Mr Koh is a firm believer of motivating his staffs, only then would they be motivated to witness the company’s growth, the management team at Monetium Credit truly cares for the employees’ welfare. Staffs are taught the standard protocol for when a client comes for a consultation regarding the loan, they will first have to be aware of the clients income by doing their due diligence to check their background. Once everything has been cleared, the final approval will come from the management staffs and the loan will be issued. In order to thrive in the finance industry Mr Koh believes that they will have to minimize human errors and be more reliant on technologies such as the Customer Relationship Management (CRM) system which is a software application that helps businesses manage customer interactions and track customer data. A CRM system can help businesses track customer interactions across different channels, including phone, email, social media, and in-person visits.
Mr Koh recalls during the pandemic period and in the time when unemployment rate was on the rise, there was an increase in loan demands because of the financial situation. He was able to provide the necessary assistance they needed to sail through such turbulent times, he is grateful to be able to walk the journey alongside them. For aspiring entrepreneurs who intends to succeed like, Mr Koh has a few words of advice for them,
Failure is not the opposite of success, It is part of success
There is no shortcut to success, you have to be focus and discipline
Don’t be afraid to fall, because sometimes when you fall you succeed
Failure doesn’t come from falling down, failure comes from not getting up