Ablecare Employment Services: Prestige 100 Singapore Award and Top Business Service And Quality Award 2024/2025


In the vibrant landscape of Singapore’s business sector, Ablecare Employment Services stands out as a paradigm of compassion and excellence in the domestic helper industry. Established in October 2022 by the visionary Director Ms Lucinda Lim, Ablecare has quickly become a testament to the transformative power of dedication, empathy, and innovation in addressing the essential needs of families and helpers alike.

At its core, Ablecare is driven by the mission to match families with well- trained helpers, ensuring both parties benefit from a harmonious and productive relationship. This noble objective is further complemented by additional services such as the renewal and cancellation of work permits, purchasing air tickets for helpers, and facilitating passport renewals. Despite its local operations, Ablecare’s impact resonates deeply within the communities it serves, embodying a business model that is both service- oriented and profoundly humanistic.

Director of Ablecare Employment Services, Ms Lucinda Lim

The genesis of Ablecare Employment Services was sparked by Ms Lim’s keen insight into the burgeoning demand for domestic helpers in Singapore. Inspired by the dual aspiration to assist families in finding the right match for their households and to extend a lifeline to helpers seeking employment, Ablecare was born. Ms Lim’s journey was not without challenges, especially in dealing with overseas agents and training centres. However, her indomitable spirit, bolstered by a robust support network and a “never give up” attitude, enabled her to navigate these initial hurdles with grace and resilience.

Ablecare’s philosophy is deeply rooted in quality service and the genuine care of its clients and helpers. Unlike many in the industry, Ms Lim emphasizes a client-based approach, ensuring that the needs and welfare of both helpers and employers are equally prioritized. This focus on quality over quantity, coupled with a high emotional quotient and a penchant for genuine service, sets Ablecare apart from its competitors.

The company’s objectives are ambitious yet grounded in the reality of its business model. Ms Lim envisions Ablecare becoming the leading maid agency in the country.

Ablecare’s notable achievements, including positive reviews from clients and recognition through awards and word-of-mouth referrals, are a testament to the company’s success. These accomplishments underscore the effectiveness of Ablecare’s approach to business, where sincerity, humility, and expertise converge to create a service that truly serves from the heart.

Innovation plays a key role in Ablecare’s operations, with the digitization of administrative systems streamlining processes and enhancing efficiency. This forward-thinking approach not only saves time but also ensures that the company remains agile and responsive to the needs of its clients and helpers.

Looking to the future, Ms Lim is steadfast in her commitment to community engagement, recognizing the potential for Ablecare to contribute positively to society as the company becomes more stable. This vision of growth and community contribution, coupled with a dedication to the empowerment of families and helpers, positions Ablecare Employment Services as a beacon of hope and excellence in the domestic helper industry.

Ablecare Employment Services, under the leadership of Ms Lucinda Lim, exemplifies the impact of compassionate business practices in the domestic helper sector. By prioritizing quality service, genuine care, and the well-being of all stakeholders, Ablecare is not just meeting the immediate needs of families and helpers; it is also paving the way for a more empathetic and inclusive approach to business in Singapore.

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