Founded on January 1, 1989, by Mr Alex Ea Heng Hwa, Hub Distributors Service Pte Ltd stands as a beacon of resilience, innovation, and unwavering dedication to customer service. The company has grown over 35 years to become a leading name in third-party logistics, warehousing, and supply chain management. The journey of Hub Distributors is a testament to the power of vision, perseverance, and strategic foresight. Mr Alex Ea’s journey into the logistics industry began after his stint in the army. With a passion for transportation and a desire to create value for companies in need of reliable logistics solutions, Heng Hwa established Hub Distributors. His initial challenges were daunting – navigating the complexities of the industry with limited knowledge, lacking a support network, and managing low cash flow. However, through sheer determination, he slowly built a client base, expanded the company’s warehouse capabilities, and laid a solid foundation for future growth.
Hub Distributors is committed to providing full-fledged supply chain solutions, positioning itself as a one-stop service provider. Their offerings encompass freight, warehousing, and store services, ensuring that clients receive comprehensive support for their logistics needs. This integrated approach has allowed the company to distinguish itself from competitors, emphasizing quality, reliability, and customer satisfaction.
A key aspect of Hub Distributors’ success is its continuous pursuit of innovation and expansion. The company is actively transitioning to electric vehicles as part of its commitment to green practices, reflecting its forward-thinking approach to environmental sustainability. With over 150 vehicles in its fleet, this move not only reduces carbon emissions but also positions the company as a leader in sustainable logistics solutions.
Furthermore, Hub Distributors is exploring the transition to fourth-party logistics (4PL), which involves handling more complex supply chain tasks using advanced data and technology. This shift aims to offer clients an end-to-end logistics solution, from sourcing raw materials to delivering finished products, thereby enhancing efficiency and value.
Beyond business growth, Hub Distributors has a strong commitment to community engagement and corporate responsibility. The company is an active member of the Singapore Logistics Association (SLA) and the Singapore Chinese Chamber of Commerce and Industry. It also sponsors events by Hao Ren Hao Shi charity and has supported the Singapore Armed Forces (SAF) with logistical needs for over a decade. These initiatives underscore the company’s dedication to giving back to society and fostering community well-being.
Hub Distributors’ journey has not been without its challenges. The company has weathered significant crises, including the SARS outbreak in 2003 and the COVID-
19 pandemic, emerging stronger each time. The ability to operate effectively during these periods, without retrenching staff, highlights the resilience and adaptability of the company.
Mr Alex Ea’s Hub Distributors differentiates itself through a blend of technological innovation and personalized service. The company’s transport management system streamlines logistical processes, adding value and efficiency to its services. Additionally, certifications such as ISO and Halal, along with secure trade partnerships (STP), enhance the company’s credibility and trustworthiness in the market.
The longevity of Hub Distributors—35 years in the industry—also provides a significant competitive edge. This extensive experience, coupled with a robust network of global agents, enables the company to coordinate effectively and deliver exceptional service to clients.
Looking ahead, Mr Alex Ea envisions expanding Hub Distributors’ footprint beyond Singapore, with a particular focus on ASEAN countries. Establishing offices in these regions will enable the company to tap into new markets and grow its international presence. The future also includes further integration of green practices, such as installing solar panels on warehouses, to enhance sustainability.
Hub Distributors Service Pte Ltd.’s story is one of vision, perseverance, and continuous innovation. From its humble beginnings to becoming a leader in the logistics industry, the company’s journey reflects the power of strategic foresight and a steadfast commitment to excellence. As Hub Distributors continues to expand and innovate, it remains a shining example of what can be achieved through dedication, resilience, and a focus on delivering unparalleled value to clients.
